Subscription · The Jackdraw CX Index · 2026

Your category, always current.

Subscribe to any Jackdraw benchmark and get a fresh edition every quarter — four reports a year — with updated data, new brands and new sections as your category evolves. Your first quarter is free. Choose your category →

Your subscriptionone category · every quarter
Q1 edition
Q2 edition
Q3 edition
Q4 edition
four fresh editions of your chosen benchmark, a year
4
Editions a year
1
Category, kept current
1st
Quarter free
0
Lock-in — cancel anytime
What you get

Your benchmark, kept current all year

A one-off report is a snapshot. A subscription is the living picture of your category — a fresh edition every quarter, so you're never presenting last year's league.

Four editions a year

Your chosen benchmark, refreshed and delivered every quarter — four full reports, not a single point-in-time buy.

Updated scores every quarter

Where brands move, who's climbing and who's slipping, and the shifts worth acting on — the current shape of your market, not a stale one.

New brands as the field grows

New brands and sections land in your next edition automatically, so your view of the category keeps pace with it.

The same two-axis rigour

Every score still traces to a page, a screen and a documented reason: coverage against quality. Evidence, not opinion.

The moves worth making now

Each edition points you to the highest-value changes in your category, so the data turns straight into a plan.

No lock-in

Cancel anytime from your account. You keep every edition already delivered — you just stop receiving new ones.

Start free

Pick your category — your first quarter's on us

Subscribe to the one benchmark that matters to you. Your first quarter is free, then A$2,500 per quarter (incl. GST) for four editions a year. Cancel anytime.*

01

Choose & start free

Pick your category below. We capture your card, but nothing is charged during your free first quarter (90 days).

02

A fresh edition each quarter

After the free quarter it renews at A$2,500 (incl. GST) each quarter, and a refreshed edition lands in your inbox.

03

Cancel anytime

Manage or cancel from your account. Cancel and you keep every edition delivered — you just stop receiving new ones.

Fashion & apparel
84 brands · six sub-categories
A$2,500per quarter · first quarter free
Start free →
General retail
65 retailers · 15 categories
A$2,500per quarter · first quarter free
Start free →
Furniture
17 brands · three tiers
A$2,500per quarter · first quarter free
Start free →
Superannuation
15 funds · two axes
A$2,500per quarter · first quarter free
Start free →
Fast food & QSR
16 brands · web, app & delivery
A$2,500per quarter · first quarter free
Start free →
Not sure which?
Start with the category closest to your business — you can switch or add another anytime.
Ask us →
Already a Partner client?
A subscription to your category's benchmark is included in the Partner package — kept current for you as part of your engagement.
Included

Just need one edition? Buy a single report for A$3,500 → · Not sure it's right? Talk to Jackdraw →

Where it fits

One edition, always current, or done-with-you

The subscription keeps your category current all year. It sits alongside the one-off report and the premium tiers.

01

The Report — A$3,500

One benchmark, one edition, one-off. The premium single purchase when you need a category's current picture right now. Browse reports →

You are here
02

Subscription — A$2,500/qtr

Your category, refreshed every quarter — four editions a year, first quarter free. The way to stay current all year for a little more than two one-off reports.

03

Partner — from A$12,000

Everything, done-with-you: your category's subscription, a competitive deep-dive, external citation rights and more. See Partner →

Why Jackdraw

Evidence, not opinion

Every score has a reason behind it: a page, a screen, a documented check. Built by someone who ran these audits in-house for brands, now independent and brand-agnostic.

Jackdraw is a Melbourne CX consultancy built on understanding every person an experience touches.

FAQ

Good questions

What do I actually get?

A subscription to one Jackdraw benchmark — the category you choose. You receive a refreshed edition of that benchmark every quarter (four a year): updated scores, any new brands added to the audit group, new or revised sections as the method evolves, and links to our latest articles and recommendations. Delivered to your inbox.

Is it every benchmark, or just one?

Just one — the category you pick. It's a subscription to a single benchmark, kept current for you. If you want more than one category, you can hold more than one subscription, or the Partner package includes your category's subscription as part of a wider engagement.

Is the first quarter really free?

Yes — your first quarter is free as a limited introductory offer. We capture your card when you start, but nothing is charged during the free quarter. Cancel before it ends and you pay nothing. Otherwise it renews automatically at A$2,500 per quarter.

Can I cancel anytime?

Anytime, from your own account, with no cancellation fee. Your subscription runs to the end of the current paid quarter and then stops. You keep every edition already delivered. Your rights under the Australian Consumer Law are unaffected.

How is it different from buying one report?

A one-off report (A$3,500) is a single edition of a single category. The subscription is that same category kept current every quarter — the difference between a photo and a live feed.

GST and invoices?

The price is A$2,500 per quarter including GST, and you receive a tax invoice for each payment.

The Jackdraw CX Index

Your category, always current.

Four fresh editions a year. Your first quarter is on us, then A$2,500/quarter, cancel anytime.

* About the launch offer — read moreread less

*The launch offer gives you your first quarterly edition free. It's a limited introductory offer, and we may change or withdraw it for new sign-ups at any time. If you don't cancel before your first quarter ends, your subscription continues automatically at A$2,500 per quarter (GST included), charged each quarter until you cancel. You can cancel anytime with no fee and keep any editions already delivered; we don't refund editions already sent, except where the Australian Consumer Law requires. Full details are in the subscription terms.